Setting Up Email

Setting Up Email

Before you can send campaigns or automated emails, you need to configure your email sending service.

Option 1: Amazon SES (recommended)

Amazon Simple Email Service provides high deliverability and is cost-effective at scale.

1. Go to Admin > Settings > Email
2. Select Amazon SES as your provider
3. Enter your SES access key, secret key, and region
4. Set your "From" email address and display name
5. Click Verify to send a test email

Option 2: SMTP

If you prefer to use your own SMTP server (Gmail, Outlook, SendGrid, etc.):

1. Go to Admin > Settings > Email
2. Select SMTP as your provider
3. Enter host, port, username, and password
4. Set your "From" address
5. Send a test email to verify

Deliverability tips

• Always use a custom domain email (agent@yourdomain.com), not a free Gmail address
• Set up SPF, DKIM, and DMARC DNS records for your sending domain
• Start with small sends and gradually increase volume to build sender reputation
• Monitor your bounce rate; keep it below 2% to avoid deliverability issues