Review Form Responses
Responses show the data submitted through a specific form. The contact record is the better place for the ongoing relationship.
Where to find it: Admin → Marketing → Forms → Responses
What to do
- Open the form and select Responses.
- Review the submission time, identity, and answers.
- Open or find the resulting CRM contact.
- Assign, tag, or create follow-up work as needed.
Good to know
- A repeat submission may belong to an existing contact.
- Treat free-text answers as potentially sensitive client information.
Was this article helpful?
Related Articles
CRM Contacts Overview
Find, filter, and work with the people in your database.
CRM & Pipeline
How New Leads Reach the CRM
Understand the path from visitor action to contact, assignment, and follow-up.
Leads, Forms & Routing
Add or Edit a Contact
Create a person manually and keep their record accurate.
CRM & Pipeline