Connect Your Inbox
Inbox connection allows supported email activity to appear alongside other conversations. Follow the sign-in and permission flow for the mailbox you intend the team to use.
Where to find it: Admin → Settings → Email → Connect your inbox
What to do
- Choose Connect and select the offered email provider.
- Sign in to the correct mailbox and review the requested access.
- Return to Email settings and confirm the account shows Connected.
- Send and receive a labelled test message, then check Inbox.
Good to know
- Connecting the wrong account can expose the wrong mailbox activity to authorized users; verify the address before accepting.
- If access is revoked at the provider, reconnect from Email settings.
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