crmtransactionsopportunitiesdealspipeline

Manage Transactions and Opportunities

Track deal work separately from the contact’s general relationship.

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Manage Transactions and Opportunities

A contact record represents the person; a transaction or opportunity represents a specific deal. One person can have more than one over time.

Where to find it: Admin → Pipeline → Transactions or Opportunities

What to do

  1. Create or open the deal record from the relevant contact.
  2. Add the property, value, stage, expected dates, and team ownership you can verify.
  3. Update milestones as the deal changes.
  4. Keep the contact timeline and deal details aligned.

Good to know

  • Do not overwrite an old closed deal to represent a new one.
  • Financial values are reporting inputs; keep estimates clearly distinguished from confirmed amounts.

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