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Listing data is provided under license from the Toronto Regional Real Estate Board (TRREB). TRREB assumes no responsibility for the accuracy of the information contained herein. Data is updated periodically and may not reflect the most current market activity. Not intended to solicit buyers or sellers currently under contract. MLS®, REALTOR®, and the associated logos are certification marks owned by the Canadian Real Estate Association (CREA) and identify real estate professionals who are members of CREA.

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Home/Help Center/CRM & Lead Management

CRM & Lead Management

Manage contacts, pipelines, lead scoring, and tasks.

7 articles

Managing Contacts in the CRM

How to add, view, edit, and organize contacts in your CRM.

crmcontacts

Understanding Pipeline Stages

How to customize your sales pipeline to match your workflow.

crmpipelineleads

Lead Scoring and Intelligence

How automatic lead scoring ranks your contacts by engagement and intent.

crmleadscontacts

Assigning Contacts to Team Members

How to assign leads to agents using round-robin or manual assignment.

crmcontactsteam

Using Tags and Filters

How to organize contacts with tags and use filters to find them.

crmcontacts

Viewing Contact Activity Timeline

How activity tracking captures page views, emails, and interactions.

crmcontacts

Task Management

Creating tasks, setting due dates, reminders, and assigning to team members.

crmtasks

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Getting Started(6)Pre-Construction Listings(7)Communication(9)Portfolio & Client Management(6)MLS/IDX Integration(5)Site Customization(8)Analytics & Reporting(5)Integrations & Settings(5)Technical FAQ(8)
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